55k Privacy Policy — Our Commitment to Protecting Your Data

55k (55k.biz) is a trusted online gaming platform in Bangladesh. We firmly believe that your personal data is your asset — and protecting it is our responsibility.

This Privacy Policy explains what data 55k collects, why we collect it, how it's stored, and when it may be shared. By using any 55k service, you are considered to have accepted this Privacy Policy.

This policy is written in Bengali so every user can clearly understand how we handle their data. If you have any questions, reach us directly at support@55k.biz.

When you register and use our services at 55k, we collect certain necessary information. The following list outlines what data is collected:

Automatically Collected Data :

When you access 55k, our system automatically collects certain technical information, including your IP address, browser type, operating system, pages visited and time spent, and how you arrived at the site. This data is used to improve site performance and maintain security.

55k uses collected data only for specific purposes. No data is used unnecessarily.

• Account Management: To create, verify, and secure your account.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints or questions.
• Security: To detect and prevent fraud and illegal activity.
• Service improvement: To improve your experience on the platform.
• Legal Obligation: To comply with regulatory requirements.
• Promotional Communications: To notify you of offers and bonuses, only with your consent.

55k never sells your personal data to advertisers or third parties. However, data may be shared in the following limited circumstances:

Your data may be shared when:

• Payment Providers: With mobile banking operators to process transactions.
• Legal orders: Under a valid order from a court or government authority.
• Fraud Prevention: With security partners to prevent fraud.
• Business transfers: In the event of a company merger or acquisition.

Any third parties that process data on behalf of 55k are contractually required to maintain the same standard of privacy protection.

55k uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: To monitor site speed and usability.
• Functional cookies: To remember your preferences and language settings.
• Analytics Cookies: For site usage analysis — aggregate data only.

You can disable non-essential cookies through your browser settings. However, doing so may affect certain features of the site.

55k does not retain your data longer than necessary. How long data is kept depends on its type and applicable legal requirements.

• Account data is retained for as long as your account remains active.
• Financial transaction records may be retained for up to 5 years after account closure.
• KYC documents are retained for a defined period as required by law.
• For inactive accounts, data is reviewed after 12 months.

As a 55k user, you have a number of rights regarding your personal data. We respect these rights at all times.

• Right to know: You can request to see what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate data we hold.
• Right to erasure: Under certain circumstances, you may request that your data be deleted.
• Right to restrict processing: In certain cases, you can request that we limit how your data is used.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Data Portability: You can request a copy of your data at any time.

To exercise these rights support@55k.bizto email us. We'll respond within 30 days.

55k uses industry-standard security technology to protect your data. Our security systems are continuously updated.

• All data transfers are secured via SSL/TLS encryption.
• All stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Suspicious login attempts are automatically blocked.
• Regular security audits are conducted.
• Staff are granted access only to the data necessary for their role.

That said, no internet-based system can guarantee 100% security. In the event of a breach, we will promptly notify affected users and take the necessary steps.

55k strictly does not serve anyone under the age of 18. We do not knowingly collect any personal data from minors.

If we suspect an account belongs to a minor, it will be suspended immediately and any collected data will be deleted.

If you believe your child is using 55k, please contact us immediately at support@55k.biz.

55k may update this Privacy Policy from time to time. We will notify you via an on-platform notification and/or email before any significant changes take effect.

The effective date of any updated policy will be shown at the top of the page as "Last Updated." Continued use of our services after any changes means you accept the revised policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

Our privacy team carefully reviews all requests and aims to resolve them within 30 days.